Customs authorities, like any state body, regularly make illegal decisions or by their actions (inaction) create difficulties for the implementation of foreign economic activities of economic entities. This is due to completely different reasons: negligence, incompetence of officials, abuse of authority, etc.
At the same time, in accordance with the current legislation, any person has the right to appeal against the decision, action (inaction) of the customs authority and its official, if such a decision, action (inaction), in the opinion of this person, violated his rights, freedoms or legitimate interests, created obstacles to their implementation or illegally imposed on him any duty.
To date, a complaint to the customs authority is the simplest, most accessible and effective way for a participant in foreign economic activity to respond to any violation of his rights and legitimate interests by officials. In addition, this procedure has a number of undoubted advantages in comparison with a complaint to the court:
payment of the state fee for filing a complaint is not provided;
the term of consideration of the complaint is 1 month;
filing a complaint with the customs authority does not exclude the possibility of simultaneously filing a complaint with the court.
Our experience shows that a well-reasoned complaint, filed in a timely manner and in compliance with the requirements of the legislation, allows us to quickly resolve the contradictions that arise with the customs authorities, avoiding unnecessary costs.
Over the years of our practice, our specialists, through departmental appeals, sought not only the termination of illegal delays in the release of goods, but also the return of several million unreasonably collected customs payments.
There has been controversy about customs?
Contact us at the phone number 8-499-647-75-64, and our specialists will advise you on all your questions.